General Information
ISChange is a comprehensive software solution designed for currency exchange offices. It offers a complete suite of tools including ISAgency for in-office transaction management, ISCloud for remote management, ISMobile for mobile operations, ISCurrency for automated exchange rate updates, ISScreen for digital displays, ISSave for secure backups, and ISBridge for system integration.
The choice depends on your specific needs: ISAgency is essential for counter operations and AML compliance, ISCloud is perfect for multi-branch management, ISMobile enables field operations, ISCurrency keeps your rates competitive, ISScreen enhances customer experience with digital displays, and ISSave ensures data security with automated backups.
ISChange includes comprehensive AML compliance features such as automatic sanctions list verification, customer identity verification, document archiving, automated regulatory reporting, and complete transaction traceability. All modules work together to ensure full regulatory compliance.
Yes, ISCloud provides centralized management for multiple locations with real-time supervision, consolidated reporting, remote access to all branch operations, and synchronized data across all locations. You can manage all your branches from a single dashboard.
ISDigitalChange offers a complete digital currency exchange solution with mobile app, web interface, and integrated CRM. Customers can register, verify identity, make exchange requests via bank transfer, and track transactions in real-time, all while maintaining full regulatory compliance.
ISCurrency automatically synchronizes rates with market data every 15 minutes from reliable sources like XE.com, compares rates with competitors, allows custom margin configuration, and includes automatic alerts to ensure profitability while staying competitive.
Products & Features
ISAgency offers an intuitive interface, comprehensive AML compliance features, multi-currency and precious metals management, real-time sanctions list verification, automated reporting, and seamless integration with other ISChange modules. It is specifically designed for the unique needs of currency exchange operations.
ISMobile allows agents to register customers using MRZ card reading, verify identities, check sanctions lists, access real-time exchange rates, handle QR code transactions, and sync all data with ISAgency. It provides full mobility while maintaining security and compliance.
ISScreen displays real-time exchange rates synchronized with ISCurrency, promotional banners, customized content with company branding, multimedia content, and partner advertisements. It is fully customizable and managed remotely via ISCloud.
ISSave provides daily complete backups with 5-day history, hourly transaction backups, annual secure archiving in Swiss bank vaults, guaranteed 4-hour restoration time, encrypted data protection, and 24/7 technical support for maximum data security.
ISBridge offers secure SSL connections, real-time data synchronization, content management for mobile apps, integration with popular accounting software like Sage and QuickBooks, JSON format support, and customizable permissions for secure data sharing.
ISDigitalChange enables 24/7 remote currency exchange services through mobile and web platforms, reduces operational costs, enhances regulatory compliance with advanced KYC verification, improves customer retention with modern digital experience, and expands market reach beyond physical locations.
Technical & Support
ISChange products are designed to work on standard business computers with Windows operating systems. ISCloud is web-based requiring only internet connection and a modern browser. ISMobile works on iOS and Android devices. Specific technical requirements vary by module and are provided during consultation.
Implementation typically takes less than two months with our personalized support. This includes system setup, data migration, staff training, and ongoing technical support. Our team provides dedicated assistance throughout the entire implementation process.
We provide comprehensive technical support including 24/7 availability for critical issues, dedicated implementation assistance, staff training programs, regular system updates, detailed documentation, and ongoing maintenance support to ensure smooth operations.
Yes, ISBridge enables integration with popular accounting software including Sage, QuickBooks, and Salesforce. The API supports standard formats like JSON and can be customized to work with various third-party systems for seamless data exchange.
ISChange employs bank-level security with encrypted connections, multi-level authentication, automatic backups, secure Swiss vault archiving, access control by user roles, and complete audit trails. All data is protected according to Swiss financial industry standards.
Yes, comprehensive training is included covering all aspects of the software, hands-on practice sessions, user manuals and documentation, ongoing support during transition, and additional training as needed. We ensure your team is fully competent with the system.