Privacy Policy

At ISChange, we attach paramount importance to protecting your privacy and the security of your personal data. This policy explains how we collect, use, and protect your information.

1. General

ISChange collects personal data in strict compliance with Swiss data protection laws. We are committed to processing your information with the utmost confidentiality and transparency.

2. Data Collected

• Personal information: name, address, email, phone, professional information
• Technical data: IP address, internet domain, date and time of consultations, services used
• Institutional client information as part of our exchange services
• Publicly available information to personalize our services

3. Data Processing

Your data is used exclusively for:

• Personalizing your user experience
• Improving the quality of our services
• Processing your exchange transactions
• Providing information about our services
• Communicating with you about our services
• Complying with our legal and regulatory obligations
• Defending our legitimate interests in case of disputes

Your data is never sold, exchanged, or transferred to third parties without your explicit consent.

4. Data Retention

Your data is stored securely on Infomaniak servers in Switzerland, for the duration necessary to comply with our contractual and legal obligations.

5. Subprocessors

ISChange may use trusted subprocessors for certain services. These partners comply with the same data protection standards as we do.

6. User Rights

You have the right to access, rectify, delete, and object to the processing of your personal data, in accordance with Swiss legislation.

7. Contact